United Airlines review by Shane 2016-04-06

Delta all the way. United kinda sucks. Planes are older. Seats are smaller, no tv's etc... If you have a choice in airline United would be the last on the list. I HATE that they will let exit row seats sit empty instead of letting someone enjoy them if unless you pay the upgrade. I have asked on a few occasions to move when I see exit rom seats empty to move to them. Seams like really poor service to say no, they will stay empty instead of upgrading some luck people if they aren't full. I usually always upgrade my delta flights, unfortunately had to take a United flight this month due to time. Avoid if you can.