Passenger Review
Air New Zealand review by Matthew 2014-10-14
3 / 10
13 October, 2014 by ar
Business Class
A very poor experience from start to finish. premium checkin slow, Koru lounge packed full, staff attitude pompous and surly. Food served in Business Class disgusting & inedible. Plane was a little bit grubby, not well cleaned from previous flight - ie. Attention to detail - muck on ife screen
3
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Air New Zealand
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline