Passenger Review

Qantas review by Mark 2014-03-05

3 / 10

04 March, 2014 by ar

Business Class

Flew Qantas 747 Sydney-LA-Sydney. Business Class. First leg of this trip was nothing outstanding. On the return leg the plane hadn't been cleaned properly and the video system in my seat couldn't select some entertainment channels and the sound kept dropping in and out. The cabin crew disappeared after the meal had been served, so I walked up to the steward to notify him of the problem. I thought that someone in the airline should know so that maybe it could be repaired in Sydney. The Steward brushed me off, didn't ask which seat and mumbled something about looking into it. I have since used up all my Qantas FF points flying my family to the USA for a holiday. That was the last time I flew Qantas.

3

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Qantas

Qantas

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline