Passenger Review

Aegean Airlines review by Christos 2016-03-31

3 / 10

30 March, 2016 by ar

First Class

I would give them a 0 but unfortunately there is not such choice. I booked a first class ticket for my mom and niece from London to Larnaca. I made the booking on the day of departure (many hours ahead though). There was no first class food for my mom and niece because the booking was made at the last minute they said. This is of course ridiculous. First of all the first class passengers get a choice between 2 foods. Therefore, my naive brain tells me that they should have for each passenger food from both types. Given that there were first class passengers there should be some food around. Second, a lot of people do upgrades at the very last minute; therefore, Aegean should have provisions for that. Then they told them that they run out of food for the regular cabin as well. Specifically, they were short of 2 portions. To cut a long story short, no food at all for my mom and 10-year old niece. But it gets better (and more surreal). The attendant comes to my mom and tells her that they can bring some food that the attendants would have had. My mom refused to deprive them. All this in front of the kid. No shame whatsoever!

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Aegean Airlines

Aegean Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline