Passenger Review

Frontier Airlines review by Paul 2016-03-18

2 / 10

17 March, 2016 by ar

Premium Economy

Paid up for the economy plus but find there is no plus... Barely a seat. 1/3 of tray and no recline. Nice to know that. No picture or description on the web of course. What customers did they survey for this design???? Hope they find a buyer who thinks about what the customer experience is. EDITORS COMMENT: Never pay for an upgrade that doesn't come with a description. Generally an upgrade on a low cost carrier just means included baggage and the ability to change your ticket.

2

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Frontier Airlines

Frontier Airlines

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline