Passenger Review

United Airlines review by Ryan 2017-07-25

2 / 10

24 July, 2017 by ar

Premium Economy

For an airline that can throw a passenger off the plane with violence, you know what you are getting yourself into -- they just don't care. To United, you are nothing more than a number or whatever they want to treat you as. I was enroute to my wedding and their first craft was gate swapped with another. We had to deplane and move to a different gate and after getting on the new plane it just stopped there for hours. By the time we left it was 4 hours late. I asked if they could call the gate to hold my connecting flight since I can make it. All I need was 15 minutes. I explained I was going to my wedding and all 243 guests and the bride would be left cold if I don't make it. None of them cared. None of the flight attendent was willing to help. They are also a bunch of racist scums that sarcastically told me that I better run to my connecting flight across the airport. I filed a complaint with the company and they replied "shit happens" So if you wanna be treated like this then fly with UA. For me I'd rather fly with another, even if I have to pay more.

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline