KLM review by Claudia 2017-02-17

If you have any problem, be sure your will miss your flight. Even if it is known there is abigger issue reaching the airport. I have been flying with KLM for two years, the only time I was only thirty minutes before at the airport happened because of a metheorological problem in the Netherlands. Their employee at the emergency desk refused to print my boarding pass and she told me that my flight was "already up in the skies". She did not even call the gate. I just write the time scheduled of the flight: 12.15. I was in the airport at 11.47. For my personal experience, I have never encountered a company who defends employees who lie and treat badly their customers. KLM is one of the few who does it. Their client service is useless and very rude. You will never receive their apologies. No matter what happened. Furthermore, their cabin crew are very rarely kind. If they smile, it is one of the coldest and stiffest expressions you will ever see. Their food on board is poor and tasteless. Their aircrafts' color is an old fashion shade of blue from the '70s. Their client service is just there to insult you or other companies' work. As I told them, they deserve Ryanair.