Passenger Review

China Southern review by Laurie 2015-09-24

3 / 10

23 September, 2015 by ar

Economy Class

Unattentive customer service onboard. Zero answer to my feedback email after FOUR attempts to contact the airline. Very disappointed. Had to take a bus in Canton after a 12-hour flight to reach the terminal... really? + suitcase did not arrive after 3 days.

3

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China Southern

China Southern

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline