Passenger Review
China Southern review by Laurie 2015-09-24
3 / 10
23 September, 2015 by ar
Economy Class
Unattentive customer service onboard. Zero answer to my feedback email after FOUR attempts to contact the airline. Very disappointed. Had to take a bus in Canton after a 12-hour flight to reach the terminal... really? + suitcase did not arrive after 3 days.
3
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China Southern
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline