Passenger Review

Avianca review by A

9 / 10

02 April, 2018 by

Business Class

My first flights on AV ever, of a total of 98 airlines flown over the years. Santiago to LAX via Bogota return in business class. Four legs, three 787s and an A319. All four flights left/arrived spot on or a bit early. Spotless planes, friendly crews, good food and on the 787s, the best entertainment system I've experienced. And I'm working on 4 million air miles over the past 50 years. Did on-line check-in and no checked bags, so no airport interaction at all. All this at a very competitive B-class fare. AV will be my default airline on the route in the future, replacing AA and Latam. The only negative comment I have is rather long connection times at BOG, although this can help if one of the originating flights should be delayed. Plus BOG is not a bad airport to spend time in.

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Avianca

Avianca

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline