Passenger Review

Qantas review by Therese 2016-09-10

5 / 10

09 September, 2016 by ar

Economy Class

Booked return flight from Melb to Alice Springs cost $600. Due to unforeseen circumstances had to change return flight from the Thursday to Friday. Same departure time, same flight number..... charged another $504. Had to drag my own heavy oversized luggage after it was checked into to another location for it to be put on the plane. Then given cheese and crackers for lunch as confirmation of vegetarian meal had to be 24hrs prior to flight. Very difficult when you are in the desert with no service. To top it off, sitting between two men who obviously had been on a business trip. One of which had the worst breath,body Odor and still suffering the effects of a big night. Never again however says that.... What choice to I have when Qantas have the monopoly on direct flights to Alice. Once a Great airline I was proud to fly with.

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Qantas

Qantas

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline