Title says it all. Don't let the cheap prices fool you! Customer service is horrible; they were not helpful at all. I missed my departure flight and ended up booking another flight with the intention that my returning flight would still be there- but it was not. Their "policy" is that once you miss one part of the flight the other automatically gets cancelled. I definitely can't rely on West Jet at all! EDITORS COMMENT: We think this is so wrong but most airlines do it and we don't agree with it at all.
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WestJet
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline