Aerolineas Argentinas review by Barry 2015-01-23

We flew economy from Miami to Buenos Aires Ezezia (EZE) on 12/24/14 and returned on 1/3/2015. First, they have almost no online presence so you have to call if you want to pick seats, but the 800 number is not manned 24-hours. When you do get someone, their English is so poor as to be almost unintelligible. The plane to EZE was an older A340 that was dirty and had lose panels that rattled the entire 9 hour flight. The entertainment system did not work at all. The return flight was much worse. EZE is the most chaotic airport I have ever used. Aerolineas Argentinas check-in is one long line for each individual flight, the only airport I have ever been to that uses this system. Every flight is scheduled to leave around the same time and the terminal is small, so it is crowded, noisy and hot. There is no one to explain how check in works or which line you should stand in. The line moves very slowly, but that didn't matter since our flight left 3 hours late on a sunny day. They ran out of food toward the back of the plane where I was and only had side dishes left. All of the employees are unhelpful and offhand. Don't fly this airline if you can possibly avoid it.