United Airlines review by Liliana 2017-02-08

On my last trip with United Airlines I had a setback on my check-in with United agents. I was carrying a bicycle and unfortunately they charged me incorrectly for the bike. As soon as I arrived at my destination, I reported the situation to United Airlines. I'm writing this review precisely to highlight the support they gave me after the incident: feedback was given within a week and my incident was resolved within two weeks. They were great and despite all the stress of the moment of my check-in they were super efficient afterwards. My sincere thanks for it.