Emirates review by Susanna 2016-08-01

I have been using Emirates for the past 12 years and have always been happy. Unfortunate my last trip was a nightmare. Our flight from Jhb to Dubai was late, my tv was giving problems, the staff was not unfriendly and on arrival in Dubai we were kept waiting before being allowed into the airport. By the time we got through we missed our connecting flight. We were put on a later flight, which also left late. On arrival at London Heathrow, it was a nightmare trying to locate my luggage. I was being sent from one baggage claim area to the next. I am sorry that I need to get on to another Emirates flight in order to get back to South Africa.