United Airlines review by Micky 2015-11-07

A premier 1K member with United thought will send my family internationally through united. My wife and my daugther had to go through worst nightmare of travel. All airlines allow 2 bags united does i paid 200 for bags --No worries While booking used my 2 regional upgrade for local & miles plus buy to second leg. As i did an upgarde they deducted everything also the help desk said upgrade confired Day of travel they say no upgrade .Small kid and mother travelling together was given the worst seat. The assigned person at the gate which was boarding united to Mumbai was such a nightmare the flight number was 48 out of gate C138 at 7.40 Pm..We have never seen such a rude person in mty life .. United has no clue what customer service is forget customer service just give basic service .. Stuck with this airline as my work portal only shows up this airline for tavel. Diamond in Delta which is far better of than this .. Also i would seriously recommend never to take united flight while travelling international. Every week is a bad experience but this has taken service to different level altogether i dont how much more low can they get..