Passenger Review

Qantas review by Chris 2016-08-15

4 / 10

14 August, 2016 by ar

Economy Class

Because Qantas calls itself the flag carrier airline of Australia, it should be severely sanctioned by Australia's government. It can do nothing but harm Australia's reputation with its misleading advertising and progressively declining levels of service and reliability. When reporting their misleading advertising to NSW Fair Trading I was informed that because they were an International airline they weren't covered by Australian legislation. ????? If they are not covered by Australian legislation regarding their business practices they should not be allowed to call themselves the Australian airline and ruin our reputation.

4

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Qantas

Qantas

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline