Passenger Review

Delta Air Lines review by Raymond

4 / 10

03 December, 2019 by Raymond PAGE

Economy Class

We were caught in a bait-and-switch scam where the airline tricked my wife into buying cut-rate seats without understanding how badly such tickets allow the airline to abuse their customers. I contacted Delta several months before the flight and explained the mistake, but they would not allow us to pay for better tickets. The tickets were so bad that we could not even select seats and were forced to wait until we arrived at the gate to see if my family could sit together. I almost spent another couple grand to get tickets on a different airline, but could not justify it in my mind. heir overall poor attitude and suspect marketing tactics have removed Delta from my consideration unless it is an absolute necessity that I fly on their mediocre aircraft. I do not recommend them and will do my best to push friends and family to use other airlines. May Delta go the way of Pan-Am.

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Delta Air Lines

Delta Air Lines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

3

In Flight Entertainment

3

Baggage Handling

3

Check-in Process

1

Meals and Beverages

1

Recommend Airline