Passenger Review

Spirit Airlines review by A. 2016-04-29

2 / 10

28 April, 2016 by ar

Economy Class

Our $394 ticket ended up at $526. I don't object to Ryan Air-type methods. I've flown Ryan Air in Europe, no problem. $3 for a soda? Could care less. $2 for crackers? So what? Window seat charge? Yawn. What I object to is, despite its claims, Spirit Air is NOT transparent and upfront. For example, their $9 membership, isn't $9, it's $59. At the end of the arduous online experience when you're trying to book your ticket, you receive a summary of costs and you MUST pay it NOW. There's no option change anything. Most online sites let you review the summary and correct any errors before paying. Not Spirit Air. Any changes means you need to start all over again. Their marketing gimmick of sending panic notices 2 days before your fight is well-crafted psycho drama. Reserve your seat now or it will cost $100 at the airport!!!! OMG!! Well, guess what? You don't have to reserve a seat. You don't have to pay for one carry-on that sits beneath the seat in front of you. But guess what? You just did. This is not about 'knowing the ropes.' It's about not getting suckered in by an organization that wants to sucker you every step of the way.

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Spirit Airlines

Spirit Airlines

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline