United Airlines review by German 2014-02-05

UA become a low cost airline disguised as a full service airline. I was in Business Class IAD-SAL on Dec 8 full flights. Crew attitude was much disengaged, not friendly at all with some attitude that wasn't the best except for one person that she was very professional and great attitude. Food was Ok but nothing special for almost 5 hours flight. Entertainment was Direct TV with some movies for free for Business but in Economy you have to pay for food and entertainment because UA has classified Central America, Caribbean and Northern South America as North America. Hopefully they would not be too late before they decide to improve their economy product.