Majority of the time I fly with united there is no issue. However, today for my flight (4638), the flight was over 2 hours late. To top that the crew was then late for the two hour late flight and one of the flight attendants did not even show. I love wasting one of my vacations days for a team that can't get it together. I will most likely never fly united again. Not that it would make a difference.
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United Airlines
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline