Passenger Review

Copa Airlines review by Ricardo 2016-04-20

2 / 10

19 April, 2016 by ar

Economy Class

This was the first time I travel with this airline and all I can do is to recommend NOT to use it, ever! They used a small aircraft for a long flight (7+ hours) and the seat is clearly narrower than other companies. I have traveled a lot by plane so I can be sure of that. The food quality is terrible. I had to take rice with beef twice and the beef aspect and taste resembled the canned food I give to my cat. Besides, they use one cart to distribute the food, so they will take 30-40 minutes to reach the last row of seats. Nobody takes care of what happens in the aircraft: an old lady was locked inside the bathroom and I had to let know the staff to help her because they were talking in the back caring for nothing. Also the entertainment (movies, tv shows) is very poor.

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Copa Airlines

Copa Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline