This was the first time I travel with this airline and all I can do is to recommend NOT to use it, ever! They used a small aircraft for a long flight (7+ hours) and the seat is clearly narrower than other companies. I have traveled a lot by plane so I can be sure of that. The food quality is terrible. I had to take rice with beef twice and the beef aspect and taste resembled the canned food I give to my cat. Besides, they use one cart to distribute the food, so they will take 30-40 minutes to reach the last row of seats. Nobody takes care of what happens in the aircraft: an old lady was locked inside the bathroom and I had to let know the staff to help her because they were talking in the back caring for nothing. Also the entertainment (movies, tv shows) is very poor.
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Copa Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline