Passenger Review

Emirates review by Andrea 2017-04-09

6 / 10

08 April, 2017 by ar

Economy Class

I didn't have particularly high expectations, but was quite disappointed by the service on this long haul flight (Brisbane to Dubai). Cabin staff were very aloof and not at all friendly. Asked the attendant for a little pillow for this 13 hour flt, she said there were no spares. Left with a meal tray on our laps for nearly an hour. Accidentally left personal items in seat pocket (of no value to anyone else). When I called, Emirates seemed incredulous I thought it may be recoverable. For the price paid for these flights I'd like to be treated a little less like a mob of sheep.

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Emirates

Emirates

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline