Passenger Review
United Airlines review by Jessica 2017-07-31
6 / 10
15 August, 2017 by ar
Economy Class
It was not clearly communicated that with my ticket purchase I had to check my bag. When I asked the United representative her response was yeah, that's how the company screws passengers! I could not believe that the United representative spoke so poorly about her own company and reinforced my experience. Very disappointed in them and the false advertising.
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United Airlines
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
2
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline