Passenger Review

United Airlines review by Jessica 2017-07-31

6 / 10

15 August, 2017 by ar

Economy Class

It was not clearly communicated that with my ticket purchase I had to check my bag. When I asked the United representative her response was yeah, that's how the company screws passengers! I could not believe that the United representative spoke so poorly about her own company and reinforced my experience. Very disappointed in them and the false advertising.

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United Airlines

United Airlines

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline