Passenger Review

IndiGo review by Ritesh

2 / 10

15 August, 2019 by Ritesh Giri

Economy Class

I have booked the ticket from Varanasi delhi for the 15 august 19. once reached at airport and trying to check in but due non availability of the student ID card they did not allow to travel me although i have sown him my adhhar card, passport as well. they were trying to conveyance me that i have done big crime if i am not caring my Student card. although. we ( Indigo) are best and rule and regulation service provider but actually they are not. they discussing with abusing word. I have requested many time that, ticket was book by me in student quota by mistake. after ward they did not allowed to travel. also they did not refund my money. apart from that they were asking to book new ticket it was approximately 11000 INR after all I am not traveling free of coast MC BC Indigo. i have paid for this. Fuck indigo staff and management also.

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IndiGo

IndiGo

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline