SilkAir review by Narumi 2015-06-08

I travelled from Cebu to SIN and back. I'd like to give SilkAir a round of applause for their excellent service. The flight stewardesses were friendly, but one stood out - I spilled food on my shirt once, and upon seeing it, she offered me a tissue without hesitation despite being very busy serving food to the other passengers. The food was good - the fact that they offered food at all was good, actually, for a 3-hour flight at 3pm - and strong metal cutlery were provided. If you're particularly hungry, you can also ask for extra bread. You won't be rushed to finish your food - for a slow eater like me, this was very much appreciated, because I had had prior experience with other airlines which collected food trays 5 minutes after distributing them. The flight schedule was also reliable - we did not experience any delays. Baggage was loaded onto the baggage belts promptly, so we finished collecting our baggage 5 minutes after clearing immigration. The only negative is that not enough pillows were provided for all the passengers - two pillows were given for every row of 6 passengers. But overall, it was a joy to fly with SilkAir, and I would definitely fly with them again.