Emirates review by Matt 2016-04-07

Unorganized, chaotic, uncaring n souless service. The way families with young children were treated was absolutely disrespectful. Splitting our family up in the seating and squashing us in with the middle seats with an 18 month old baby was horrid, for us and the 2 poor people either side of us. The whole boarding process was a complete shambles and any questions fell on deaf ears, or the staff couldnt give an answer so they play ignorant. The less said about pilot skill the better. Small tip...ground level when landing is not 5 metres below the ground. We bounced more than a trampoline...i had such excitement at using Emirates for the 1st time. Now, with so much disappointment, it will be the only time. Never ever again. If that was your worst, i couldnt imagine your best being that good...wouldnt bother spending the extra money to fly with them. Not when the service is worthless. Nothing but headaches n stress which is the last thing you want when trying to get home after a long holiday.