Qantas review by Jean-luc 2016-10-15

I'd first like to start by saying most of the bad reviews are very unjust, and are probably the result of the passengers not following the rules and regulations of the airline. I travel Qantas almost every month, London-Dubai-Sydney and occasionally within Australia and to the US, I cannot fault Qantas. Amazing customer service from cabin crew and airport staff. Extremely friendly Australian crew. Great catering both in the plane and in the lounge (toasted sandwiches and mini pies, Qantas knows people). Does very well in maintaining its planes, and has excellent design!! Even when there are delays or cancellations Qantas handles their operations amazingly. Much better than Emirates for sure. Amazing attitude towards safety! My opinion best airline in the world. These negative reviews are mostly from people who don't know the airline industry and don't know how good they actually had it. Try getting the same experience from Delta or virgin. Keep it up Qantas