Passenger Review

British Airways review by Caitriona 2017-04-23

8 / 10

22 April, 2017 by ar

Economy Class

We booked flights through British Airways from Manchester to Sydney and Melbourne to Manchester. Four of the six flights were with BA and the long-haul flights with BA were far better than those with Cathay Pacific (Hong Kong to Sydney) or Qantas (Melbourne to Hong Kong). The staff were very helpful on these flights and accommodated dietary requirements that were not pre bookable for economy passengers. The steward managed to get food from another section of the plane for me. The other airlines did not do this. The airline could do more to avoid foods that have high allergy occurrences, and vary the vegetables and fruit on offer. A list of ingredients would also be useful. The selection of TV and films was much improved on last year's range.

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British Airways

British Airways

Overall Value for Money

4

Seat and Cabin Space

3

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline