Passenger Review

Air Canada review by Kyle

3 / 10

15 January, 2018 by

Economy Class

One of the worst experiences I ever had. Was left stranded for three days with no explanation, accommodation or alternative. Customer service non existent. Will avoid Air Canada at all costs in the future (which I already did on any routes that offer alternative). Cramped, old aircraft. Long haul flights are equally bad (made YYZ - MUC with them, and then the same route with Lufthansa - night and day). "Customer help line" is outsourced in India, so you will be on hold for an hour, and then they won't be able to answer single question.

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Air Canada

Air Canada

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline