Passenger Review
All Nippon Airways (ANA) review by Josh 2016-03-16
1 / 10
15 March, 2016 by ar
I don't like to write poor reviews but I will have to make an exception for this airline. They are not child friendly at all so don't expect anything in that department. My wife, daughter, and I are traveling from Tokyo Japan to Seattle US and have been put through the ringer and will never travel ANA again. We bought 3 tickets with receipt and once we got there we had 2 seats together and 1 seat at the other end of the aircraft. My daughter is 19 months old so she requires help preferably from both parents if available. This was not a full flight and the staff refused to help get our family together. We are now taking flight NH178 to Seattle with our daughter in our lap for 9 hours while someone else enjoys a free seat. Thanks for all your help and support ANA!
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All Nippon Airways (ANA)
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline