Talking about Lion Air, means you are talking about long delays, unprofessional staffs with harsh words, new airplanes with little to no maintenance at all, and airline with no safety measure. Just try Googling it and you can find TONS of negative reviews and bad customer experience. They even have delays up to 3 days without any proper communication and passengers are left to sleep at airport without proper compensation.
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Lion Air
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline