Flew economy class. Terrible. Staff were horrible not even a single smile until the end of the flight, looks like they were only happy to get rid of you. Was extremely cold, no offer of a blanket and had zero sleep due to the recliner of my seat being broken. Food I preordered was stale, overcooked and the rice was a blob of water.
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AirAsia X
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline