Passenger Review

Cathay Pacific review by Annie 2016-07-07

3 / 10

06 July, 2016 by ar

Economy Class

Our first experience on Cathay Pacific from Toronto to Singapore is a lesson I will never forget. Flight leaving Toronto was delayed for an hour thus missing our connecting to Singapore. Had a 5 hour wait at the transfer lounge with limited restaurants for food and snacks . Spoke to Cathay transfer staff if they could put me and my three children on a code share flight and was disgusted by their condescending attitude. They were not helpful and nothing was done to ease our discomfort from the delay. Even service from crew members was sub standard. Will not fly Cathay again. Even the se

3

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Cathay Pacific

Cathay Pacific

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline