Passenger Review
Southwest Airlines review by Heather 2017-04-07
2 / 10
06 April, 2017 by ar
Economy Class
They have lost all customer service. Rude staff across all departments. Beware and good luck if you fly Southwest anymore. You might have your vacation unexpectedly cancelled like ours. And they don't care what happens to you anymore. They've forgotten that their customers are real people.
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Southwest Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline