Passenger Review

SAS review by Bob 2014-09-11

2 / 10

10 September, 2014 by ar

Economy Class

Please update your summary of SAS. They are no longer full service but full budget. On a recent long haul I found they now provide 1 and only 1 soft drink at the first meal service. All other beverages including alcoholic and non-alcoholic drinks are chaged for. In addition they changed planes frequently prior to the flight on both the outbound and inbound legs that means I went from a good seat (bulkhead isle) to centre seats on both legs. EDITORS COMMENT: We know and we agree. This is something we are looking at as they really are more budget than full service, however they refer to themselves as full service

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SAS

SAS

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline