United Airlines review by Michael 2016-10-25

United seems to be very secretive about their delays, On 5 out of 6 flights I've taken I have been told their was minor delays meaning pilot or other employee states 5 to 10 minutes. These delays always seem to translate to 2 to 3 hours whilst the entire time someone is reassuring you it will be just a little longer. Recently made a 4 hour drive to the airport to find out my flight was delayed almost 6 hours, something they were well aware of when the aircraft left cross country flight 5 hours away. Why wasn't I emailed or called. Very often employees shift blame elsewhere too and have little to no actual information