United Airlines review by Aaron 2015-01-07

Flew from Newark to Richmond on a Bombardier Q300. First the flight was delayed about an hour and a half because the flight crew was late, their flight in was cancelled. I understand that United can't control this but then once they arrived and we boarded the plane, the baggage loading crew disappeared so we sat on the plane for a half hour until someone showed up. There were bags on the loading ramp, they had literally stopped and left mid load. Completely unacceptable after an already delayed flight.