Emirates review by Sara 2017-07-28

I have used Emirates for many years but lately I am having problems with them one behind the other with my miles and late flights, then they do not want to cover the hotel or food expenses. I have just being left with my daughters at midnight in JFK without luggage and without hotel. After that, they rebooked our tickets in a different class of what I bought and they do not want to credit me the right amount of skywards on mine or my daughter's account. I have call them and write many times without any response..!!! Second case: We bought another tickets Milan/ Dubai/Milan at a different time, paid in a different currency and in a different class, now they are trying to put all the trip together and give me less miles..!!! Be careful with them, they are not committed with their customers as they used to be before, it is a shame..!!!