Bad, poor customer service. On a flight from Montreal to LA my seat was broken in business class, the flight was full the flight attendand decided to downgrade me to economy and give me a $30 entertainment card. The flight back was delayed 5 hours, I was given $10 for inconvenience. Absurd, you lost a diamond customer AC, thank you for your customer disservice!
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Air Canada
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline