Passenger Review

Qantas review by Gill 2016-12-25

6 / 10

24 December, 2016 by ar

Business Class

Chose to fly Qantas to Singapore as the route had been re-introduced . Have flown this route many times in business on other airlines. Flew Perth to Singapore in Business for a short break on 15th December and was annoyed to find that the seat I chose on booking (3rd row) had been changed when I checked in on line. I had been moved to row 7. Right behind the bulkhead. Seat was a capsule one - which was very nice but I felt as if I was in a coffin looking straight at the bulkhead wall. There was only 1 toilet available to use and this wasnt kept clean on the flight. Very disappointing. My husband (in the seat next to me) waited so long for his meal which irriated us as we like to dine at the same time. He also asked for one entree and got a different one. On the plus - staff were pleasant . Uniform looked a bit cheap though more like check out ladies and gents. Overall I think i will not fly Qantas again to Singapore ! Sorry you have to do better .

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Qantas

Qantas

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline