Air New Zealand continues to go downhill - by far the worst airline that I fly internationally. The seating is poor, staff are most customer unfriendly, and food of limited quality in business class, and horrible in economy. Continue to fly into LAX, SFO and YVR as no other options, but have changed to Singapore or Emirates for all other travel. Best to choose another airlines if you can.
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Air New Zealand
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline