Air New Zealand review by Maria 2015-11-17

I just travelled w airnz frim akl to los angeles tigether w my husbabd abd my 6 month old baby girl however i hace to say i was really disappointed and it was very stressful as some of the staff were not helpful AT ALL. We aat down and we never got any advice on what to do or not never came to ask if we nededed anything or help w cleaning bottles etc and at the end they were offering wine and i ask for a glass since i was very stressed and the lady asked if i had a glass i said no and she said i will bring it back and am still waiting on my wine. Everytime i asked for things such as the Basinnet blankets water for my bottles etc it felt like a hassle. Very dissapointed however i will say i think it was more this person as some other crew staff were actually very nice i just hope on our way back its nuch better. I have alot of friends w babies that have travelled w their babies in another aurlines and i have only heard good things so i was expecting high standards from airnz