Not a high quality experience. I travelled business class to Dubai from Gatwick. The plane was delayed by 3 hours, and the screens were changed to reflect that. Then the screen suddenly changed to last call, everyone rushed there to be told that it is not boarding and not there responsibility. On board the flight my seat area had not been cleaned or replenished, when I pointed out the open empty cans and the half drunk water I was told bad luck. Within the dinner service I asked for a coffee, it never came, 2 hours later I asked again and the hostess said oh yes I forgot. It arrived 45 minutes after this. I then travelled economy to Adelaide and the experience is no better. I have taken the time to reflect on this experience before writing this review, but as I am currently buying flights to and from Australia I thought now was the time to save someone the inconvenience. This is the poorest long haul airline I have travelled with, and I certainly will not be traveling with them again.
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Emirates
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline