Qantas review by Brian 2015-09-09

I flew WLG-MEL-WLG in B737-800, operated by JetConnect. Note that despite plane markings, this is NOT QANTAS; it is a NZ company, aircraft is NZ-registered, flight and cabin crew are NZ-based (therefore cheaper). Time for QANTAS/JC to show some honesty and disclose that they have disabled the seat recline mechanisms in Economy and decreased row space to squeeze in more pax. I am fit and active, a tad over 1.8m (just over six foot) and weigh about 73kg. I could barely fit in the seat. Once in, couldn't move. Fortunately, I'm not a person who needs the toilet often; i could not have got to it. I've been flying often for six decades. QF171 would have been the most uncomfortable flight I can remember; so bad that, after disembarkation I had trouble walking. Cabin "service" was perfunctory and disinterested. Food very ordinary (no menu). IFE was sub-standard; poor choice of video, audio stopped without explanation mid-flight and would not re-start. I paid a full EY fare and got a very poor experience. Will not willingly do this again.