Passenger Review

Icelandair review by Steve

6 / 10

23 March, 2018 by

Economy Class

I BOOKED MY FLIGHT LAST AUGUST, CAREFULLY CHOOSING MY SEAT. THE DAY BEFORE THE FLIGHT THEY CHANGED MY SEAT ASSIGNMENT. THE GUYS BEHIND ME WERE DRINKING AND TALKING LOADLY, THE GUY NEXT TO ME WAQS SO HEAVY HE COULD NOT FIT IN THE SEAT, HAD HIS ELBOW IN MY SIDE THE ENTIRE FLIGHT. HE DID APOLGIZE, BUT THE SEAT WAS WAY TOO SMALL FOR HIM. THE PERSON WHO GOT MY ORIGINAL SEAT HAD PLENTY OF SPACE. THE JERK IN FRONT OF ME HAD HIS RECLINED THE WHOLE TRIP. WHY WOULD THEY CHANGE MY SEAT LIKE THIS? TERRIBLE SERVICE, WHEN YOU BOOK THIS FAR IN ADVANCE YOU SHOULD BE ABLE TO SELECT & KEEP YOUR SEAT. WILL NEVER FLY THIS AIRLINE AGAIN, ONLY FLEW IT BECAUSE IT WAS CHEAP, NOW I SEE WHY.

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Icelandair

Icelandair

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

4

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline