Passenger Review

Norwegian review by Brian 2017-01-09

2 / 10

08 January, 2017 by ar

Economy Class

I had a flight with Norweigan airlines from Las Vegas to Copenhagen Denmark, where I was supposed to catch a connecting flight later that day. However the flight was delayed for 24 whole hours! I had to sit on the plane with nothing to eat and very little to drink for an entire day. Then finally in the middle of the night I get put up along with 400 other people in the cheapest hotel in Vegas, with very little to eat, and then had to get a few hours of sleep and come back to catch the next flight. I of course had missed my connecting flight, which Norweigan refused to pay for! Even though it was their fault that I missed it! I had to pay for it out of pocket! And I missed a day of my room booking too that I wasn't going to get refunded for. Not to mention all the pain and suffering of having to go with little food and sleep. And they used the excuse to not pay that it was "beyond their control" so airline regulations states that they don't have to. What a hellish airline. Don't ever book with them! EDITORS COMMENT: It seems completely unfair - we agree with you but unfortunately they are well within their rights and probably didn't even have to provide accommodation. If the connecting flight you had was with Norwegian you should be able to get compensation for that.If it was with another airline then you probably wont.

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Norwegian

Norwegian

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline