United Airlines review by Rick 2013-07-07

EWR-BRU on a 777-200. ORD-SIN on a 747 and PEK-IAD on a 777-200. First Class on all flights. On all three flights my wife and I had our seats changed several times leading up to and on the day of departure. No aircraft swap. On the ORD-SIN 747, 12 seats in FC we selected 1A, 2A seven months before the flight. As with all three flights we were the first to book so the cabin was wide open. The seats were changed six times and eventually wound up in the last seats I would have selected. On our next flight in March 2014 our seats were changed twice so far. Calls to UAL are no help at all. There are only a few seats up front, why can't United get it right for the people who pay a lot for their terrible service??? I'm going to change to another airline and quit United for good.