United Airlines review by chris 2017-01-12

I have to admit, I am surprised by the service provided by this long haul flight (Narita - Washington, DC). The crew were engaged and assisted us in every step of the way; even offering me food in between services (I settled for green tea). This is good point I raise about this airline. Few drawbacks to call upon: First are the seats. They are narrow and out-dated. With all of those pillows and sheets, there is no place to store items. Second is the food. As expected from a US Airline, they are bland to my taste but (as expected from a US Airline) they are plentiful... don't know what to do about that, though. :)