Travelled New Years Eve on their big Airbus. The only reason in a couple of answers that I did not rate them higher was due to the fact that we were delayed boarding by 1 hour. No information was give as to how long the delay might be. I upgraded to the sleeper bed and found a big improvement on my last trip. The crew were good and the meal served nicely and good value. LEAVES SCOOT WAY BACK IN THE DUST.
4
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AirAsia X
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline