Travelled with this airline from Shenzhen to Singapore and full satisfaction... Way better than the PRC ones (like the route from CKG to SHZ was a nightmare with Shenzhen Air...). It was the smoothest landing ever, same or higher category than Finnair. (Had ~12 flights within 3 weeks in the whole Pacific area and this one is surely in the top 3, if not the 1st of all class experiences.)
5
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SilkAir
Overall Value for Money
5
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline